Frequently asked questions
You’ve got questions?
Good. We’ve got answers.
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I’ve specifically licensed my practice in Tennessee, South Carolina, Florida, and Washington to make high-level maternal care accessible. You don't need to find a sitter or fight traffic. We meet via a secure video platform. If you need to fold laundry, nurse a baby, or sit in your car for privacy, that is 100% okay. This is therapy designed for the reality of your life.
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Let’s be real: you’re a mom. "Perfectly quiet" doesn't exist. Whether you’re hiding in your parked car, sitting in a closet, or nursing a baby during our session, we can make it work. Brainspotting is incredibly flexible. If a toddler interrupts, we use that "activation" as part of the process. I meet you exactly where you are—chaos and all. During a Brainspotting session, I have had multiple moms be “interrupted” by hearing their baby cry in the next room. We simply use that and work through it in the moment. There’s nothing like real time activation and processing in session.
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What you’re describing is often called "Mom Rage," and it’s usually a sign that your nervous system is completely overloaded. Between the invisible mental load and the constant sensory input of parenting, your brain stays in "fight or flight" mode. In our sessions, we don’t just talk about the anger; we work to regulate your nervous system so you can find your "pause" button again.
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It’s common, but it doesn’t have to be your "normal." Maternal burnout happens when the demands on you consistently exceed the resources you have. We focus on maternal mental health that goes deeper than "self-care" tips. We look at the roles you’re playing and the invisible labor you’re carrying to help you feel like a whole person again—not just a "manager" of a household.
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When you spend all day meeting everyone else's physical and emotional needs, your body can start to view any touch—even from a partner—as another demand. This creates a "roommate dynamic" or a total avoidance of intimacy. We work on the nervous system side of connection, helping you move out of "protection mode" so you can actually want to be close again, rather than feeling like it’s just another chore on your list.
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While we definitely talk, I specialize in nervous system regulation. Often, we know why we are stressed, but our bodies won't stop feeling the "buzz" of anxiety. I use specialized tools (like Brainspotting and Somatic Therapy) that work with your brain's physiology to "clear out" the stress and rage, rather than just managing it. It’s about feeling better, not just understanding why you feel bad.
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Absolutely. We address the mental load—the "project management" of the home—which is often the root of relationship resentment. My approach to perinatal and maternal mental health includes looking at the systemic shift in your relationship since having kids, helping you communicate your needs without the conversation ending in a blow-up.
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Rates vary based on the clinician’s years of experience.
Based on the 50-minute therapeutic hour, rates start at $160 for Katherine Healy & $185 for Cristine Steele.
Anything longer than 90 minutes is billed at an intensive-rate.
Intensive Rates for Cristine Steele:
$250 per hour weekday rate
$275 per hour weekend rate
Available for 3-5 hour increments over the course of 1 or 3 days
For those coming in from out of town and with advanced planning, I can accommodate 3-5 days at 4-6 hours a day.
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Made Whole Counseling does not take insurance. You may request a superbill to submit to your insurance company for reimbursement (depending on your policy). Please note, a superbill requires a diagnosis to be included on your paperwork in order to be valid for coverage.
For an in-depth look at why therapists often don't take insurance, please read this article or reference our stance on insurance here.
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Under Section 2799B-6 of the Public Health Service Act (PHSA), health care providers and health care facilities are required to inform individuals who are not enrolled in an insurance plan or coverage or a Federal health care program, or not seeking to file a claim with their insurance plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” (GFE) of expected charges.
Note: The PHSA and GFE does not apply currently to any clients who are using insurance benefits, including Out of Network Benefits (i.e. seeking reimbursement from your insurance company).
This Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs for an item or service. The estimate is based on information known at the time the estimate was created.
The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.
If you are billed more than your Good Faith Estimate, you have the right to dispute the bill.
You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You can ask them to update the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.
You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.
There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.
To learn more and get a form to start the process, go to www.cms.gov/nosurprises or call HHS at 800-368-1019.
For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call 800-368-1019.
States Served
Tennessee: Support for moms in Nashville, Brentwood & Franklin navigating the transition to parenthood.
South Carolina: Virtual sessions for moms in Charleston, Greenville, and Columbia dealing with birth trauma and rage.
Florida: Helping moms in Miami, Tampa, and Orlando manage the mental load and burnout.
Washington: Specialized care for Seattle, Tacoma, and Spokane moms looking for nervous system regulation.
Support Groups are not therapy and are accessible across all 50 states.
Use the calculator to check your out-of-network benefits!